Return Policy

At Amare Jewelry, we want you to be happy with your purchase. If something isn’t quite right, you may request a return in accordance with the conditions below.

Return Window

You may request a return within 14 days of receiving your order.

To be eligible for a return, you must first have physically received the item.

Return Conditions

Returned items must:

Be unworn and unused, except for reasonable inspection or trying on.
Be returned in their original condition.
Include all original packaging, tags, labels, and accessories, where applicable.
Show no signs of wear, damage, alteration, or improper handling.

If an item is returned in a condition that reduces its value, we reserve the right to reduce the refund amount accordingly.

For hygiene reasons, certain jewelry items may not be eligible for return once worn where permitted by applicable law.

Return Shipping

Customers are responsible for all return shipping costs.

Our return facility may be located outside the United States. Depending on the return destination, international shipping costs, customs charges, duties, or other fees may apply. These costs are the responsibility of the customer and are non-refundable.

We strongly recommend using a tracked shipping service, as you remain responsible for the returned package until it reaches the designated return address.

How to Request a Return

To request a return:

Contact us at info@amare-jewelry.com within 14 days of receiving your order.
Include your order number and the reason for your return.
Our customer service team will provide you with the appropriate return instructions and return address.
Ship your return using a tracked shipping method.

Please do not return your order to the address shown on the original shipping package unless instructed to do so by our customer service team.

Refunds

Once your return has been received and inspected, we will notify you regarding the status of your refund.

If approved, the refund will be issued to your original payment method.

Original shipping charges, return shipping costs, customs fees, duties, and other related charges are non-refundable unless required otherwise by applicable law.

Please allow additional processing time for your bank or payment provider to post the refund to your account.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us at info@amare-jewelry.com as soon as possible after delivery.

Please include:

Your order number
A description of the issue
Clear photographs of the item and packaging

We will review the issue and provide an appropriate solution.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible after placing your order. We cannot guarantee that an address can be changed once an order has entered processing or has already been shipped.

We are not responsible for delivery issues resulting from incorrect or incomplete shipping information provided by the customer, subject to applicable law.

Lost or Delivered Packages

If tracking information shows that a package has been delivered but you cannot locate it, please contact the carrier and our customer service team.

We will assist where reasonably possible, but we cannot guarantee reimbursement for packages confirmed as delivered to the shipping address provided at checkout, except where otherwise required by applicable law.